ABOUT the people

WHO SERVE YOU

our history

WHAT DRIVES THIS BUSINESS?

Palagon is a commercial real estate company, which includes leasing and managing its own office and retail space.The heart and soul of the business is to support COMMUNITY AND FAMILY.

 

We are a locally owned, power team. Growing up with our dad constantly travelling for business, left very little time to be spent together, as a family. In order to create a comfortable lifestyle for us, our father was constantly on the road, up until our teenage years while our mom dedicated her focus to raising us and ensuring we choose a path that would someday be influential. Nevertheless, this has created an appreciation for a prosperous vision of businesses succeeding locally with loved ones by their sides. If we can create that platform by providing our offices to our clients in the vision of them creating overall abundance in their lives – that is when we will know that we are a contribution to this planet.

COMMUNITY AND FAMILY

Entrepeneurs & local businesses

Mission

The Palagon team is fuelled by seeing our Family of Tenants succeed. We contribute to their success by providing them with holistic solutions. We create environments that develop communities. We go one step further to engage with our entrepreneurs so they know they aren’t alone. We treat every request from a tenant as an opportunity to contribute to their success. We pledge to be different as commercial landlords, by being transparent, honest and mindful in our interactions and services. We understand that the work environment affects business and family life, so we go above and beyond with our personalized customer care because our impact isn’t just on our tenant, but on their families and communities too. At Palagon, we stay connected to the human aspect of business – after all, what’s business without connection?

vision

To be the #1 commercial landlord, for small and growing businesses who recognize that the key to their success is a supportive, community-based environment. Our vision is to elevate our tenants’ businesses and family lives by providing them with personal and business solutions to achieve holistic prosperity. With content tenants, we can grow a happy and honest business community locally, with heartfelt values that transcend business communities globally.

our team

TINA EBRAHIMI

CEO

MY WHY:
What makes my heart pump a little faster and feel fulfilled? Entrepreneurs flourishing under the wings of our offices in their personal and professional lives, while we all make a difference in our local communities together.

headshot of Ashraf Ebrahimi sales leader at Palagon

ASHRAF EBRAHIMI

Public Relations

MY WHY:
My intention is for us to experience success through our business in order to support others' successes, and to ultimately share this prosperity with charity.

headshot of Hossein Ebrahimi sales leader at Palagon

HOSSEIN EBRAHIMI

Director

MY WHY:
My motivation is to see the progress and prosperity of our family of tenants because it brings me genuine fulfillment.

core values

IMPECCABLE QUALITY AND ATTENTION TO DETAILS

(DELIVERED WITH LOVE)
It is with focused attention to detail that we are able to serve our Family of Tenants, Family Team and Palagon as whole, this happens when attention is fueled by the energy of love. We make everyone's experience with us an unforgettable one from all aspects: our service, marketing and finance departments. We use the details of love in order to courageously evolve new ideas, systems, tasks, service quality and strategies.Energetic Contribution: we contribute our detailed attention with our full capacity and it is clearly apparent to others that we are going above and beyond in order to deliver impeccable quality attention with detailed customer service.

THE ETHICAL/GOLDEN PRINCIPLE OF CONTRIBUTING TO HUMANITY

Our commitment is to consistently treat others the way we want to be treated. It is expressed in how we speak and act. Considering the other person’s perspective and creating “win win” situations. This means that we need to consider our business and the business of others in order to achieve a fair and productive outcome for everyone involved. Empathy doesn’t mean you have to have experienced the other person’s side, it means that you choose to put yourself in the other person’s shoes and imagine how they may feel.

RESPECTFUL COMMUNICATION

We are committed to communicate clearly, respectfully and with kindness. Communication includes the space of listening and speaking openly without judgement being present in order to cooperate together rapidly and respectfully. Open and honest communication takes place when open mindedness is present along with a calm way of expressing ourselves.

CONSISTENT ACKNOWLEDGMENT AND APPRECIATION

It is through spoken and written communication that we experience this from ourselves and our Family of Tenants. We practice our “thank you’s” this with our team, our tenants and our contractors/vendors. This is the way we want to express gratitude towards the people that serve us and the people that we serve in order to continuously cultivate a positive relationship.

OWNERSHIP/LEADERSHIP OF RESPONSIBILITY

Being dependable and responsible with our words and actions. This means that our ability to deliver in terms of a time commitment, task completion is something we individually and collectively take full responsibility for. We restore our integrity by communicating if a task has been delayed and re-committing to a new date and informing the person who is waiting on that date to establish clarity for everyone involved.